We accept various payment methods, including Visa, Mastercard, Discover, American Express, PayPal, money orders, and checks. Please note that using PayPal requires a confirmed address, and checks may delay shipping.
Enjoy a 30-day return policy with no restocking fee, ensuring your 100% satisfaction.
We proudly offer international shipping to cater to our global customer base.
Kindly note that shipping fees are non-refundable in all cases.
Returns Policy:
If you're unsatisfied with your purchase, you have 30 days to return the item for a full refund, no questions asked.
To be eligible for a return, items must be in their original condition, unworn, and with all original packaging and documentation.
For any gemstone-related concerns, a written appraisal from a Certified Gemologist is required for refund consideration.
Description and Grading:
We strive to provide accurate descriptions and high-quality images, but please remember that colors may vary slightly depending on your screen settings.
Gemstone weights may vary slightly, and measurements are approximate, especially for mounted stones.
As a member of The Jewelers Vigilance Committee of New York City, we're committed to full transparency and adhere to Federal Trade Commission regulations regarding gemstone treatments.
If an item comes with an appraisal, it's conducted by an independent Certified Graduate Gemologist, ensuring unbiased and reliable information.
Grading gemstones is a subjective process, and we stand by our grading standards. However, if you believe there's a significant discrepancy, we'll gladly consider your concerns.
By placing a bid or making a purchase, you agree to our terms and conditions, which are governed by New York State laws. Any disputes will be handled through mediation or in the New York State or Federal courts.
We're here to ensure your shopping experience is enjoyable and stress-free. If you have any questions or concerns, please don't hesitate to reach out. Happy shopping!